Managed Services

Remote and Onsite Management of IT Infrastructure and end user devices and applications. Dedicated, shared Monitoring tools, Service desk Response and Resolution. SLA guaranteed Hardware maintenance and rentals of all major OEM products.

Our Featured Services

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End user devices

  • - Onsite and or remote hardware and OS support from dedicated and shared pool of trained resource
  • - Service level assurance of ticket ownership and ticket resolution
  • - 24/7 centralized service desk for ticket handling by qualified agents

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IT Network Management

  • - Onsite and remote management of IT infrastructure for active devices
  • - Dedicated and shared monitoring tools integrated with ticketing solutions
  • - 15 minutes to 2 hours resolution SLA for mission critical incidents
  • - 24/7 centralized service desk with qualified agents/tools for ticket handling

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Onsite Smart hands support

  • - Smart hands support for your teams in remote accessing of the devices for install and troubleshoot
  • - Tickets based, and project based deployments

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IT Hardware AMCs

Hardware AMC's of all OEM's End of life, and End of support products.

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Device rentals

  • - We provide all OEM IT infrastructure, end user devices for rentals across India
  • - Rentals based on weekly, monthly and yearly
  • - Replacement guarantee within the required SLA for hardware failures
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